Technical delivery, SaaS implementations, business process improvement, and customer-facing consulting.
root@julie-impact-dossier:~/mission-control
ACCESS GRANTED // PUBLIC SAFETY TECHNOLOGY + CYBERSECURITY
JULIE WILLIAMS
Technical Business Analyst
Public Safety Technology • Cybersecurity • SaaS Implementations
Technical Business Analyst and implementation consultant with 7+ years of experience delivering SaaS implementations, software integrations, workflow design, data validation, customer-facing consulting, and public safety technology solutions across CJIS-regulated and enterprise environments.
$ scan --profile julie --focus "public safety, cybersecurity, integrations, operations"
JW
Current FocusTechnical BA • Implementation Consulting
Core DomainPublic Safety SaaS • CJIS
Technical SignalREST APIs • SQL • JSON • UAT
Security LayerSecurity+ • ISC² CC • NIST • RBAC
Law enforcement, CAD/RMS, records, reporting, integrations, and agency workflows.
CompTIA Security+ CE, ISC² Certified in Cybersecurity, CJIS security requirements, and NIST exposure.
Discovery, solution design, UAT, go-live readiness, customer demonstrations, and deployment support.
// PROFESSIONAL IMPACT
Technology Delivery & Security-Aligned Operations
10/2025 — Current
Technical Business Analyst
Axon via Clearbridge Technologies
- Serve as a customer-facing Technical Business Analyst supporting CJIS-compliant public safety SaaS implementations for law enforcement agencies.
- Lead discovery workshops, solution design discussions, customer demonstrations, UAT activities, workflow design sessions, and deployment readiness efforts.
- Configure and validate low-code forms, workflows, business rules, reporting structures, and NIBRS-compliant data models supporting operational processes.
- Translate technical concepts across agency leadership, end users, IT personnel, project teams, and software engineers by adapting the depth of detail to the audience.
- Validate REST API integrations, analytics configurations, reporting structures, data models, and operational workflows against customer and compliance requirements.
02/2025 — 10/2025
Technical Business Analyst / Technical Engineer
CentralSquare via TEKsystems
- Supported mission-critical CAD, RMS, and interoperability platforms for law enforcement, fire, EMS, and 911 agencies.
- Designed and validated API integrations, interface specifications, message routing, data transformations, and secure interoperability workflows.
- Performed troubleshooting across MongoDB, Kibana, RabbitMQ, PowerShell, RDP, server-side diagnostics, and distributed public safety systems.
- Monitored application, middleware, and server logs to validate message delivery, troubleshoot integration failures, and support incident response activities.
08/2024 — 12/2024
Information Technology Project Coordinator
CyberCoders
- Oversaw enterprise technology deployment initiatives across infrastructure, networking, endpoint, and security-focused environments.
- Created IT asset sanitization and technology destruction procedures supporting secure hardware disposal, data destruction, asset tracking, and compliance alignment.
- Contributed to identity and access management initiatives including MFA deployment, Entra ID exposure, Azure AD concepts, and endpoint security improvements.
2021 — 2024
SaaS Implementation & Customer Delivery
TriNet + ADP
- Led customer-facing HRIS and workforce management implementations involving payroll, benefits, onboarding, data migration, reporting, and go-live readiness.
- Conducted discovery, requirements analysis, platform demonstrations, UAT, data validation, user provisioning, RBAC configuration, and customer adoption support.
- Partnered with executive stakeholders, implementation teams, customer users, and cross-functional teams to align technical capabilities with business outcomes.
// MISSION CONTROL
Operational Strengths
Public Safety SaaS
Supports law enforcement software implementations through discovery, configuration, testing, reporting validation, deployment readiness, and agency adoption.
Technical Communication
Bridges business and technical teams by translating complex concepts for leadership, end users, IT teams, engineers, and project stakeholders.
Integrations & Data
Validates APIs, JSON, XML, analytics structures, SQL-based reporting concepts, data mappings, message routing, and system interoperability workflows.
Security & Compliance
Applies CJIS requirements, RBAC, MFA, NIST exposure, access controls, audit readiness, technical documentation, and compliance-focused process design.
// TECHNICAL PROJECTS
Cybersecurity & Systems Labs
Designed segmented lab environments using VLANs, DHCP, DNS, firewall concepts, Linux, Kali Linux, VirtualBox, Raspberry Pi, and Wireshark.
Performed disk image analysis, forensic acquisition, incident triage, evidence review, and investigative workflow exercises using TheHive, Autopsy, and Linux CLI.
Created databases, permissions, reporting datasets, backup strategies, and SQL queries supporting analytics, reporting, and data validation.
Deployed production websites using Cloudflare Pages, Git, CI/CD concepts, modern web hosting practices, and secure public-facing portfolio delivery.
// TECHNICAL COMPETENCIES
Core Technologies
Business AnalysisRequirements GatheringDiscovery WorkshopsSolution DesignWorkflow DesignUATCustomer DemonstrationsData MigrationREST APIsSQLJSONXMLPythonHTMLMongoDBKibanaRabbitMQPowerShellWiresharkJiraConfluenceGoogle WorkspaceVS CodeCloudflare PagesCJISNIBRSNISTRBACMFAFBI Fingerprint Cleared
// CERTIFICATIONS
Security, Technical, and Platform Credentials
Security operations, infrastructure, identity, risk, and compliance-focused security fundamentals.
Governance, security principles, access controls, incident response concepts, and operational security.
Backend configuration, JSON schema logic, form behavior, workflow support, and structured public safety data.
New Horizons technical training covering foundational IT, networking, and cybersecurity concepts.
// RECOGNITION TERMINAL
Professional Recognition & Team Impact
“Just wanted to give a quick shoutout to the BA team for being so helpful and taking the time to answer my constant questions, whether it be via Slack, Zoom, or a huddle. I really appreciate the support and wisdom that you all have been passing on to me and I don't take it for granted.”
— Chris DarraghRecognized by peers for providing guidance, answering technical and process-related questions, and supporting collaborative problem-solving across implementation workflows.
Demonstrated reliability across public safety projects, customer-facing implementation work, technical configuration, documentation, and go-live readiness activities.
// ESTABLISH CONNECTION